Be it a product launch, or getting to know how your customers really feel about your product, Feedback Taken will help you with creating quick and customisable survey forms, collect data with ease, and analyse data at one place.
Create employee feedback surveys with ease from pre-defined templates or create a custom template of your own and share the survey across in 3 steps. Yes, you heard that right, in 3 simple steps.
Create short and crisp feedback surveys and send them to your attendees with our automated feedback collection solution designed especially for training professionals. The result? Valuable insights on how you can improve your training sessions.
Create NPS surveys and customer feedback within seconds & learn how likely customers are to recommend your brand. Use our easily customizable survey templates and share it across with your customers within seconds.
Feedback Taken is a one-stop solution for all your feedback/survey/NPS needs. Its simple and intuitive interface helps you or your team create surveys on the go, with literally no training!
Highly secure with guaranteed 99.9% uptime, cost effective, provides real-time management dashboarding, and seamlessly integrates with your company’s IT infrastructure.
Coupled with 24/7 customer support and extensive knowledge base, Feedback Taken can easily be adopted and enhance your team’s productivity.
Meant for internal surveys within an organization, used to take 360° degree feedback from a single employee to multiple employees. Add multiple users and your preferred questions to receive an all-round feedback including ratings and comments from the team(s).
Create and share customised employee surveys
Analyze patterns in employee behaviour
Appraise your employees based on performance
Use the feedback to enhance company culture
Listen and learn what makes your team(s) feel valued and what steps can enhance their experience within the organization. Get a 360° insight into your organisation culture and employee performance.
Whether you are a startup or an enterprise, build a better team with 360-degree feedback from your employees. The solution is ideal for cross-functional teams.
Share 360 feedback among students and employees in your university/college/schools. Integrate it with your existing student/teacher performance systems and get started instantaneously.
Your customers are your brand advocates. Customers are more vocal now than ever before about their likes and dislikes. Create short customer feedback surveys with 3 satisfaction scales and send them out in seconds. Use the real-time analysis from the surveys to understand customer behaviour.
Measure customer satisfaction levels
Get quick insights into customer’s thoughts
Use CSAT scores to dive deeper into customer issues
Introduce new support practices to improve CSAT scores
Drive revenue, reduce churn rates and lower the costs of optimising/building new features of our product by gathering quick feedback from your customers. Use feedback to build a community that in turn will promote your products, reducing your marketing & sales efforts.
Use post purchase feedback to understand what your customers love or do not love. Use the insights you gather to your advantage to create product sales & enable User Generated Content(UGC) for your marketing campaigns.
Build products/services your customers will love using. Take actions based on quick customer feedback surveys and use the scores to drive decisions which in turn drives your business excellence.
Brand loyalty cannot be purchased, it has to be earned! Check how loyal your customers are toward your brand. Use our simple & easy to customise Net Promoter Score(NPS) template to send surveys within seconds.
Test the uniqueness of your product concepts
See how likely a customer would recommend your brand
Take data-driven decisions based on NPS ratings
Gauge the likelihood of gaining new & repeat business
Post training feedback is a must in the training industry. It is also important to collect feedback within minutes after the sessions to quickly determine your trainee’s satisfaction rates. Sense customer satisfaction rates and take data-driven decisions to grow your business.
Hospitality industry runs on reviews! Gain insights and take necessary actions based on how customers feel about your brand and the services offered. It’s simple, straightforward, and automated, making it extremely simple for your employees to learn & implement.
Make it easy for your customers to rate and review your products. Collect feedback and gain insights to better your products everyday. Feedback and reviews convert your customers into brand advocates and drive business growth.
Feedback is the breakfast of champions! Creating a personalized survey based on your needs & ensuring you have all your questions answered, is the need of the hour. Our surveys give you the flexibility to create your own questionnaire using a mix of the features & functionalities.
Suitable for use across all industries
Improve brand loyalty with continuous feedback system
Maintain all your survey insights, right in one place
Enable feedback data sync with your CRM systems
Be it offline events, virtual events like webinars, training sessions, concerts or talk shows, take quick feedbacks from your attendees while the experience is still fresh in their minds. Select any template of your choice, add questions, and share the survey across within seconds.
Share feedback forms with your students/employees to improve curriculum and employee performance. Get meaningful feedback from parents, teachers, and stakeholders to improve your educational institutions ratings.
84% of B2B businesses initiate the buying process with a referral. Gather feedback to take actions based on the data driven insights and build a network of customers/influencers who in turn increase your referrals, by serving them right, every time.
Enable yourself and your team in creating feedback/surveys quickly and with ease.
Collect feedback within minutes and spend more time in solving the problems of your customers, making your product/business successful.
Compare data across surveys/feedback, make necessary changes into your processes or products with insights that are meaningful to your business.
With all the features and solutions, you will also need a tool that also doesn’t burn a hole in your pocket. Choose from our pocket friendly plans customized to your needs.
Choose your feedback/survey type from the list. Name it. Select start date and end date.
Choose from a range of options to either import your audience list from an offline file or add directly from your central database with our ready to use native integrations.
Choose from a range of existing templates or design a customised survey/feedback. Save it. Send it.
| Survey Create Type
||Yes(Upto 10 Surveys)||Yes||All services|
|Audience List Create
||Audience Add (Individual + CSV) Add upto 25 audience/survey only||
|Survey Predefined Question Template||Only 1/Survey Type||Only 3/Survey Type||All Services|
|Choose Front-End Template||Default||Default||All Services|
|Choose/Create Email Template||Default||Customizable||All Services|
|Survey Report according survey||Yes||Yes||All Services|
|360 degree survey dashboard
||Only #1||1,2,3,4||All Services|
|Survey detailed Report (Check Result)||Only #1||1,2,3,4||All Services|
|User Wise report (Rating avg and total)||Only #1||1,2,3,4||All Services|
|Ques wise report (User response and graph)||Only #1||1,2,3,4||All Services|
|Survey Comparison||Only #1||1,2,3,4||All Services|
|Customer Feedback survey dashboard
||Only #1||All||All Services|
|NPS survey dashboard
||Only #1||All||All Services|
|Online survey dashboard
||Only #1||All||All Services|
| Dashboard View
|Add/Edit User (No. of Users)||Read Only Mode Able to create 1 user only||Unlimited ( upto 5 users)||All Services|
|Create Email Template||No||Yes||All Services|
|Edit Email Template||Yes||Yes||All Services|
|General Setting Option
|User Role & Permission||-||Yes||All Services|
|Predefined Themes||-||Yes||All Services|
|Custom Themes||-||-||All Services|
|Email Domain Setting||-||Yes||All Services|
|Share Survey on Social Media||-||Yes||All Services|
|Export Reports (Excel & PDF)||Yes||Yes||All Services|
|Single Sign On||-||-||All Services|
|Skip logic||-||-||All Services|
|Question logic||-||-||All Services|
The Feedback Taken software is simple to use. We’ve used it a couple of times in the organization and have benefitted from its wide variety of customisation options.
We used Feedback Taken for one of our newly launched products and it was really helpful. We loved how quick and easy it was to set-up and use.
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TransFunnel Consulting is HubSpot Diamond Partner. Our expertise lies in marketing automation. However, we are not just a marketing partner to brands. We are the extended arm of Martech (Marketing + Technology) teams, offering constant support across the marketing & sales funnels by using intelligent marketing insights.